Field Service Software · 4 Regions

Explore your world with Field Robo.

Optimize your business flow. Empower your crew in the field. Leave lasting impressions on the customers who matter most — from Kuala Lumpur to London.

No credit card required Setup in under 10 minutes
● On Site

The crew is on the job.

Field Robo
Hello Krishnan!
Friday
24 Apr 2026
AC Servicing
Kuala Lumpur09:00
Plumbing
Petaling Jaya11:30
Electrical
Shah Alam14:00
Inspection
Subang16:30
Field
Robo
● Live across 4 regions
Malaysia South Africa Australia United Kingdom
USD · MYR · ZAR · AUD · GBP
Trusted by teams worldwide

The numbers behind the Field Robo difference.

500+
Service businesses on board
50k+
Jobs dispatched monthly
4
Countries, 24+ cities
98%
Customer retention rate

Everything your field team needs, nothing it doesn't.

From the office to the van to the customer's doorstep — Field Robo connects every part of your service business in one simple platform.

Organised Office

  • Performance Dashboard
  • Job Scheduling & Dispatch Board
  • Live GPS & Job Tracking

Connected Mobile Workers

  • Job Scheduling & Calendar
  • Job Details & Intelligent Routing
  • Job Forms & Image Capture
  • Client & Report Management

Simple Accounting

  • Quoting & Estimates
  • Purchase Order & Inventory Management
  • Timesheet Management

Impressed Customers

  • Client Portal
  • Asset Servicing Reminders
  • Automated Job Updates

Built for every service trade.

Whether you're servicing air-cons in Kuala Lumpur, installing solar in Johannesburg, or maintaining gardens in Sydney — Field Robo fits the way you work.

HVAC & Refrigeration
AC servicing, cold rooms, ventilation
Plumbing
Leaks, installations, drainage
Electrical
Wiring, panels, safety checks
Pest Control
Inspections, treatments, reports
Cleaning & Janitorial
Routes, checklists, quality control
Landscaping
Routes, equipment, crew tracking
Security & Alarms
Installations, inspections, callouts
Appliance Repair
Warranty, diagnostics, parts
● Organised Office

Dispatch your whole day in under ten minutes.

Stop juggling whiteboards, spreadsheets, and WhatsApp groups. Drag a job onto a tech and it hits their phone before you can blink. Auto-suggest the right person based on location, skill, and current workload.

  • Drag-and-drop dispatch boardSee every tech, every job, every time slot on one screen.
  • Live GPS trackingKnow where every van is — for the customer asking "where's my technician?"
  • Performance dashboardJobs completed, revenue per tech, on-time rate — all in real time.
Today's dispatch
● Live
Daniyal
AC service09:00
Emergency11:30
Inspection14:00
Priya
Install08:30
Repair10:00
Service13:00
Marcus
Callout09:30
Quote visit12:00
Service15:30
● Connected Mobile Workers

Your techs' best workday, every day.

One app that works on spotty signal and weak batteries. Your crew sees the day's jobs, navigates in one tap, captures photos and signatures, and closes out with zero paperwork at the end of the shift.

  • Offline-first mobile appWorks in basements, remote sites, and dead zones. Syncs when signal returns.
  • Intelligent routingOptimised order of the day based on traffic, location, and priority.
  • Forms, photos & signaturesCustom job forms, before-and-after photos, digital signatures — all in one flow.
Invoice #INV-2048
● Paid
ClientTan Sdn Bhd
JobAC Unit Servicing
Labour (2 hrs)RM 240.00
Parts & materialsRM 185.00
Service call-outRM 50.00
Total paidRM 475.00
✓ Payment received · 4 min ago
● Impressed Customers

Customers who recommend you before you've left.

Automated updates, a branded client portal, and service reminders that bring them back every six months. Your customers feel looked after — and your crew looks more professional than the competition.

  • Branded client portalThey see job history, quotes, and invoices in one place — with your logo on it.
  • Asset servicing remindersAutomatic follow-ups when their aircon, boiler, or pump is due for service.
  • Automated status updatesSMS/WhatsApp when the tech is dispatched, en route, and finished.
Your service history
● Client portal
AC
AC Servicing complete Yesterday · Daniyal A. · 4.9★
🔔
Quarterly service due Scheduled for 18 Jul 2026 · Confirm
$
Invoice paid · RM 475 Receipt sent to your email
📄
Quote for chemical wash Awaiting your approval · RM 320

See Field Robo in action.

This isn't mockups — these are the actual screens your team uses every day. Admin dashboard, work order creator, team tracker, and a mobile app your crew won't fight you over.

1 Work Orders Dashboard

Run your whole operation from one screen.

Every work order, every technician, every time slot — all in one place. Switch between list and calendar view. Filter by date, search by name, drill into any job in one click.

Day · Week · Month view Filter by staff & team Color-coded scheduling Live status tracking
Admin Dashboard
Field Robo Work Orders dashboard with list view and calendar view showing scheduled jobs across the team
2 Create Work Order

Spin up a new job in under a minute.

Pick a customer, assign a team, choose a technician, set the service category, drop a date on the calendar, and pin the address on Google Maps. Your crew gets it on their phone instantly.

Customer database Team & staff assignment Google Maps integration Service categories Custom notes
Job Creation Flow
Field Robo Create Work Order form with customer, team, staff, service category, date, and address with Google Maps
3 Team Tracking

Know where your crew is — in real time.

Every technician has a full profile: live GPS location, complete work-order history, team assignments, and performance stats. Answer "where's Thomas?" without picking up the phone.

Live GPS location Work order history Staff profiles & teams Availability status
Staff Management
Field Robo Team Tracking showing staff details, work order history, and live staff location on Google Maps
4 Staff Mobile App

The mobile app your crew will actually use.

Clean, simple, fast. Your technicians see their pending and completed tasks, tap into customer details, view their full service breakdown, and tap a timer to track on-job time — all from their phone.

iOS + Android Pending & completed tasks Customer details Built-in job timer Service breakdown
Field Crew App
Field Robo mobile staff app showing pending tasks, task details, service list, and job timer across 4 phone screens

The difference shows up in the numbers.

The crews who switch to Field Robo don't just run their operation differently — they run it measurably better.

70%

Less admin time

Dispatchers stop re-typing jobs. Paperwork drops to near zero. That's hours back every day.

90%

Fewer missed jobs

Live visibility means nothing falls through the cracks. No more "I thought Jason had that one."

40%

More jobs per tech

Smart routing and faster handoffs mean your crew gets more done in the same 8 hours.

Faster to paid

Invoice the moment the job's done. Customers pay while the service is still fresh in their minds.

The crews who swear by it.

From small family outfits to established field teams, here's what operators across our four regions have to say.

"

We went from chasing paper job sheets every evening to dispatching 40% more work with the same team. My wife got her weekends back — that's the real win.

RL
Raj Letchumanan 🇲🇾 CoolPro Aircon · Kuala Lumpur
"

The client portal alone pays for the subscription. Our customers approve quotes on their phone in minutes instead of us chasing for a week. Game changer for cashflow.

TM
Thandi Mokoena 🇿🇦 BrightSpark Electrical · Johannesburg
"

We looked at ServiceM8, Jobber, and Fergus. Field Robo does 95% of what they do at a fraction of the cost — and the support team actually picks up when we call.

JH
James Harrington 🇦🇺 Coastline Plumbing · Melbourne

Pick a plan. Skip the sales call.

Annual billing only — that's how we keep it this affordable. 7-day free trial on either plan. No card to start, no auto-charge at day 8.

Starter
For small crews.
$ 49 / month
$588 billed annually · cancel anytime
  • Up to  5 technicians
  • Unlimited jobs & customers
  • Mobile app (iOS + Android)
  • Invoicing & digital quotes
  • Email support
Start free trial
7-DAY FREE TRIALNO CARD REQUIREDCANCEL ANYTIME

Plays nicely with your stack.

Field Robo connects to the tools you already use for accounting, payments, communication, and more.

X
Xero
QB
QuickBooks
S
Stripe
W
WhatsApp
G
Google Maps
T
Twilio SMS
#
Slack
M
MYOB
D
Dropbox
Z
Zapier
Gm
Gmail
+
Open API

Up and running this afternoon.

No implementation fees. No "certified partner". Just sign up, invite your crew, and start dispatching today.

1

Start your free trial

No card. No setup call. Just an email and a workspace name — you're in.

2

Invite your technicians

Add your crew with a name and a phone number. They get a text with the app link.

3

Dispatch your first job

Create a job, assign a tech, track it live. Your first invoice goes out today.

Quick answers.

Didn't find yours? Drop us a line at hello@smitiv.co or tap the WhatsApp button.

How does the 7-day free trial work?+

You get full access to every feature on your chosen plan for 7 days. No credit card required up front. On day 8, if you haven't subscribed, your workspace pauses — your data waits for you, nothing gets deleted.

What counts as a "technician"?+

Any user in your workspace who's assigned to jobs in the field. Dispatchers and office admins don't count toward your seat limit — only the people actively picking up and completing work.

Can I upgrade from Starter to Crew later?+

Anytime, in one click. We'll prorate the difference for the remainder of your year. Downgrading is fine too, as long as your tech count fits the lower plan.

Do you support local payment methods and currencies?+

Yes. We bill in USD, but you can pay with local cards and bank transfers across Malaysia, South Africa, Australia, and the UK. Your customers can also pay you in MYR, ZAR, AUD, or GBP through the invoicing tool.

Is there a monthly plan?+

No — and that's on purpose. Annual pricing is how we keep it this affordable. If you need to cancel mid-year, email us and we'll sort out a prorated refund on unused months.

What happens to my data if I cancel?+

You get a full export of your jobs, customers, and invoices in CSV and PDF. We hold your data for 90 days in case you change your mind, then it's permanently deleted.

Can my technicians use Field Robo offline?+

Yes. The mobile app is offline-first. Your crew can view jobs, capture photos, complete forms, and take signatures with zero signal. Everything syncs the moment they're back online — nothing lost, ever.

How does setup work? Do I need IT help?+

No IT required. Most of our customers are set up in under an hour — import your customer list from a CSV, invite your crew, and you're dispatching the same afternoon. We have step-by-step video guides and WhatsApp support if you get stuck.

Do you integrate with Xero or QuickBooks?+

Yes — two-way sync with Xero, QuickBooks, and MYOB. Invoices, payments, and customer records flow automatically so your bookkeeper isn't re-keying data at month-end.

Is my data secure?+

All data is encrypted at rest and in transit. We run on hardened cloud infrastructure with daily backups and SOC 2-aligned controls. You own your data — full exports available anytime.

Questions? Let's chat.

Fill the form below — it sends straight to our WhatsApp. You'll usually hear back within the hour during business hours.

Talk to a real human.

No chatbots, no forms disappearing into a black hole. Your message lands in our WhatsApp, and a team member gets back to you personally.

WhatsApp +65 9389 5099
Email hello@smitiv.co
Response time Usually under 1 hour

Send us a message

We'll get back to you on WhatsApp.

By submitting, your message opens in WhatsApp addressed to our team at +65 9389 5099.

Ready when you are

Start your free
7-day trial.

Takes less than a minute. No credit card. No sales call. Just software that works for crews who do the job.

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